Frequently Asked Questions (FAQs)
Welcome to NJELS! Below are answers to common questions about our silver jewelry, Rudraksha items, Rakhi collections, and order process.
About Our Jewelry
Q1: What is 925 Sterling Silver?
925 sterling silver is composed of 92.5% pure silver and 7.5% other metals, typically copper. This combination offers durability while maintaining the beauty of pure silver.
Q2: How should I care for my 925 silver jewelry?
Store in an airtight container, away from moisture. Use a soft cloth for regular cleaning. Avoid exposure to perfumes, lotions, and water.
Q3: Can I wear NJELS silver jewelry daily?
Yes! Daily wear actually helps reduce tarnish. Just clean it occasionally to maintain its shine.
Rudraksha Collection
Q4: What are the benefits of wearing Rudraksha bracelets?
Rudraksha is believed to bring peace, balance, and positive energy. It’s a spiritual accessory with both aesthetic and meditative value.
Q5: Is it okay to wear Rudraksha daily?
Yes, regular wear is encouraged for spiritual and calming benefits.
Q6: Do your Rudraksha bracelets have silver caps?
Yes, all NJELS Rudraksha jewelry features handcrafted 925 silver caps for a premium look and durability.
Rakhi & Gifts
Q7: What makes NJELS silver Rakhi special?
Our silver Rakhis blend tradition with elegance, using genuine 925 silver and exclusive designs. They’re perfect for long-lasting keepsakes.
Q8: Can I gift NJELS jewelry internationally?
Absolutely! We offer worldwide express delivery so your gifts reach your loved ones on time.
Q9: Do you offer custom name bracelets?
Yes! Personalize bracelets with names or initials—ideal for birthdays, anniversaries, or Valentine’s Day.
Ordering & Delivery
Q10: How do I place an order?
You can DM us on Instagram or place orders directly via WhatsApp or our website’s product pages.
Q11: What are your shipping options?
We offer express and standard delivery across India and globally.
Q12: Is payment secure on NJELS?
Yes, all transactions on www.njels.in are protected with secure payment gateways.
Still have questions?
Feel free to [Contact Us] or message us directly on Instagram @njels.in for personal assistance!
